Optimizing Technology for Better Benefit Management
For benefit consultants, HR professionals, corporate managers, and even employees themselves, employee benefits is a mine field of information overload. Effective use of technology is the key to reducing enrollment and administration burden; giving employees access to resources at any time of the day or night; and consistently delivering timely, high quality services to benefit managers.
Our Technology group provides the following benefit-related consulting and services:
In addition, we've used the internet to give our clients an assortment of online tools to assist with benefit plan assessment and management.
Benefit Internet Consulting
ArlenGroup understands how web-based and client-server software solutions can be used to execute key benefit administration functions. We assist employers with reducing or eliminating paper-based administration practices.
Web-Based Employee Self-Service Tools
The Internet is an ideal medium for employee self-help and self-service, providing plan participants with "24x7" access to enrollment processes, summary benefit comparisons, detailed SPDs, and financial modeling tools. ArlenGroup provides consulting and implementation services for third party enrollment systems.
Benefit Extranets
The Internet can still be a powerful communications tool for employers who are not ready to embrace a fully transactional system. Benefit extranet sites help employees understand the benefit requirements of family and life status changes, find answers to frequently asked benefit questions, download benefit-related forms and link to other web-based resources such as insurers, providers, and third party transactional enrollment systems.
Employee Surveys
ArlenGroup can custom-develop web-based employee surveys to incorporate employee opinions and feedback into renewal planning and long-term benefit plan objectives. Web-based deployment enables employees to respond from work or home, and allows quick turnaround for data collection and analysis.
Software Based Consulting Tools
ArlenGroup embraces technology as a critical tool to serve clients more productively. Our clients have access to the following on-line tools to assist in the management of their benefit plans:
- Strategic Benefit Index - Enables an employer to plot the progress of their benefit plans.
- Pre-Renewal Planning Guide - Helps clients identify benefit program objectives in advance of plan year renewal. Includes the latest information on ultra-progressive, progressive, and traditional and mainstream benefits, as well as links to information on health care inflation and trends.
- BenefitPoint - Provides client benefit managers access to summary plan information in a secure web-based environment.
- Industry Surveys - ArlenGroup conducts periodic surveys to collect historical data of benefit trends in various industries.
- Benefit Advisor Value Appraisal - Enables clients to periodically provide feedback on what is important to them and grade us on how we are doing in meeting their needs. Provides the platform for our Service Performance Guarantee.
